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    FLUENT IN SUPPORT BLOG

    Opinions. Ideas tested in real life. Best Practices. Experiences.

    5 tips on how to optimize processes
    • Aug 7
    • 3 min

    5 tips on how to optimize processes

    Speed Up Your Customer Support with These 5 Tips
    • Feb 19, 2020
    • 3 min

    Speed Up Your Customer Support with These 5 Tips

    4 Elements of Perfect B2B Customer Support
    • Jul 21, 2019
    • 4 min

    4 Elements of Perfect B2B Customer Support

    Getting started: Step 5 - Identity
    • May 5, 2019
    • 4 min

    Getting started: Step 5 - Identity

    5 Ways To Increase Your Customer Support Team’s Knowledge
    • Apr 28, 2019
    • 3 min

    5 Ways To Increase Your Customer Support Team’s Knowledge

    Getting started: Step 4 - The why
    • Apr 21, 2019
    • 4 min

    Getting started: Step 4 - The why

    Getting started: Step 3 - Availability
    • Apr 8, 2019
    • 4 min

    Getting started: Step 3 - Availability

    Getting started: Step 2 - Write
    • Mar 24, 2019
    • 4 min

    Getting started: Step 2 - Write

    Most Frustrating Aspect of a Poor Customer Service Experience?
    • Mar 6, 2019
    • 3 min

    Most Frustrating Aspect of a Poor Customer Service Experience?

    Getting started: Step 1 - Plan
    • Feb 25, 2019
    • 3 min

    Getting started: Step 1 - Plan

    “Best service is no service” vs. using support to drive business growth
    • Feb 15, 2019
    • 3 min

    “Best service is no service” vs. using support to drive business growth

    Your competitor is only one click away
    • Feb 6, 2019
    • 3 min

    Your competitor is only one click away