top of page
HOME
EBOOKS
Product & Support collaboration
How to setup customer support
BLOG
JSM POWER MOVES
ABOUT ME
Resources for Crafting Kick-Ass Support Operations that
Scale, Shine, and Save
.
BROWSE ALL ARTICLES
All Posts
(23)
23 posts
No categories yet.
Consulting
(1)
1 post
No categories yet.
Strategy
(4)
4 posts
No categories yet.
JSM
(0)
0 posts
No categories yet.
Self-service
(0)
0 posts
No categories yet.
Knowledge management
(1)
1 post
No categories yet.
Leadership
(1)
1 post
No categories yet.
Reporting, Metrics, KPIs
(1)
1 post
No categories yet.
Cross-funtional collaboration
(2)
2 posts
No categories yet.
Foundations
(5)
5 posts
No categories yet.
Customer Experience
(3)
3 posts
No categories yet.
4 min read
Customer Experience
4 Elements of Perfect B2B Customer Support
4 game-changing elements that can make or break your customer support!
3 min read
Customer Experience
The Impact of Lack of Knowledge in Customer Support
Resent report from Microsoft shows that customers are unsatisfied by the support representative’s knowledge or need to repeat information.
3 min read
Customer Experience
Enhancing Customer Loyalty in SaaS Through Exceptional Support
Customer loyalty in your SaaS business can be boosted with the help of your customer support department.
bottom of page