What is your number one question about setting up customer support?

Hello!
 

I know your time is valuable. I need your advice. I am creating content for new businesses to help them to get started with their customer support and I would like to make sure your questions are covered.
 

In exchange for your advises, first 10 commentators will each get 1h consulting for FREE! (free consulting hour must be used by 31.12.2020)

 

You can post your number one question below.

Your email address will be used only if you are one of the first 10 to comment - no need to worry about newsletters or other contacts.